OUR POLICIES

2HelpUXL          is committed to respecting your privacy and to comply with applicable data protection and privacy laws.

 

You are free to use our website without disclosing any personal information about yourself unless you subscribe to receive information (newsletters, promotions, news, resources) which will require your name, email and occasionally telephone number (in the contact us and make a referral section).

 

PRIVACY POLICY

 

2HelpUXL is a privacy conscious organisation and is strongly committed to your right to privacy, 2HelpUXL will process data about you anonymously to produce research statistics about its work. We will not give out data about you to third parties except where 2HelpUXL is under the legal requirement to provide information.

 

We will not release data to anyone who is unauthorised. It is your responsibility to inform us if data we hold about you needs updating. You are entitled to request a copy of the data we hold about you (name, email address, organisation, contact number). 

 

You are also entitled to raise an objection where the processing of data we hold about you is likely to cause damage or distress (subject to provisions contained in the Data Protection Act 1998).

 

Requests should be made in writing to 2HelpUXL Admin via email to info@2helpuxl.com.  

 

 

Email Policy:  

 

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register or subscribe to our website, sign up through any of our referral or booking forms using your email address.

 

We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly required to do so by law. 

 

We will use your e-mail address solely to provide information about our services, workshops, projects, resources and any relevant information or promotion of our services. We will maintain the information you send via e-mail in accordance with applicable governing law.

 

Photographs, Videos, Social media Policy:

 

2HelpUXL confirms that it shall only use photographic images, video, and voice of children and young people, in line with the Information Commissioner's Office Code of Practice (ICO) to demonstrate or promote activities and events relating to the organisation's service provision. Consent would have been given when confirming a booking with 2HelpUXL. 

 

You can withdraw consent at any time by contacting 2HelpUXL Admin and that where possible any publications or material containing image/voice/video of a child or young person will be recalled and withdrawn. 

 

Any social media posts or comments you send to us will be shared under the terms of the relevant social media platform (e.g. Facebook/Twitter/Instagram) on which they are written and could be made public.

Other people, not us, control these platforms.  We are not responsible for this kind of sharing.  We recommend you should review the terms and conditions and privacy policies of the social media platforms you use.  

 

How Do We Use The Information That You Provide Us?

 

We may use your information for a number of purposes which includes: processing your referral forms and booking forms and managing and administering your account; delivering any services, resources or information requested by you; responding to complaints or referral enquiries.  

 

 

We may contact you with information about new services, projects, promotions and offers along with news by automated means such as Email and Social Media Platforms.

 

 

Users who no longer wish to receive our emails, newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail or website.

 

 

SAFEGUARDING POLICY

 

2HelpUXL seeks to promote the welfare, safety, and protection of children at all times. The project will provide an environment that ensures children are safe from potential abuse and will respond to any suspicion of potential abuse in a way, which respects the child’s dignity and reinforces the adult’s responsibility to the children.
In order to promote the welfare and safety of children 2HelpUXL will ensure that staff and volunteers are aware of the following:

  • Awareness of abuse

  • Statement of principles

  • Reporting and recording concerns

  • Recruitment and selection of staff

  • Supervision of children and supervision of staff

 

Principles of good practice ensure that all children are protected from harm. Such principles will help to ensure the promotion of children’s health and welfare, including their physical, emotional, social and intellectual development.

 

Staff and volunteers are required to promptly pass on any concerns about possible child abuse or concerns about the welfare and safety of a child to the designated staff and the First Response Team.

 

A full copy of our safeguarding policy can be accessed upon request by email to info@2helpuxl.com.  

 

 

Policy Changes

2HelpUXL reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

 

 

 
 

© 2018 by 2HelpUXL, Proudly created with Wix.com

Contact us:

info@2helpuxl.com

Find us: 

High Wycombe, Buckinghamshire

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